Category: feedback

Getting De-Activated From Rideshare Driving

Well, it finally happened. I was  (temporarily) given the boot from Via for infringing their Zero-Tolerance Policy . The truth is that I don’t really know why they’ve denied me access to their system; however, I do have a hypothesis. The message came late Saturday night, an e-mail and text messages, simultaneously alerting me to the issue.  The texts alluded to a rider discrepancy, which the Via team took action on by shutting off my account.  In the past week I haven’t had any arguments (some conversations, but never yelling at or with pax), physical or verbal altercations, nor was I involved in any driving incidents…….  EXCEPT for clipping a pedestrian with my mirror….  when he crossed during a full-red light.

So yeah, that will do the trick.

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Lessons Of The Streets (LOTS)

Just when I thought it was safe to go outside again, the mean streets of NYC prove to be quite the chaotic battleground.  This week, my dashcam has been snappin’ up all kinds of interesting goings-ons; from taxis running red lights, to ambulances everywhere, and some good ol’ fashioned road rage.  So here’s the highlights from my week.  Chock full of juicy little tidbits, which may provide you dear reader with some valuable insight into the whole ridesharing gig.  If you so choose to partake in viewing these gems.

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The nice rideshare driver finishes last

Maintaining great ratings isn’t hard to do, and most drivers don’t seem to experience much trouble staying active.  Despite this, drivers do get deactivated by transportation network companies (TNCs) for falling below the required standards (i.e., having a rating below 4.6 for Lyft, and 4.5 for Uber).  This post isn’t geared to getting out of a falling rating rut.  Instead, I’m focusing on why the nice rideshare driver may have more of an advantage than their grumpy, cold, and/or aloof counterparts.  Let’s dig in! Read more

How to Have A+ Job Security as a Rideshare Driver

Driver-partners are currently recognized as Independent Contractors (IC).  This doesn’t provide a lot of job security for individuals that rely on ridesharing income.  

So, how does a rideshare driver ensure their job security is rated as an A or even A+?  There are several things drivers can do to decrease the probability of becoming deactivated, and thus enhancing their job security.  Some of these things include adding external devices to your car (e.g., a dash-cam), and others include boosting your driver rating(s).

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What You Can Do About Bad Ratings

Traditionally, cab drivers have been considered unfriendly.  With the advent of the “gig economy” in recent years, individuals from all walks of life have filled the role of cabbies.   Except rideshare drivers only can keep using Uber and Lyft if they avoid bad ratings.  Most drivers treat this gig like a business, which means putting yourself first.  But how will that affect your driver rating?  And why do riders give out bad ratings to drivers so capriciously? 

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I’m Leaving Uber

Hi there, Rideshare Lovers!  I’ve never been happier writing a blog post before, and from the title you can guess why.  A lot of my past articles have been “talking up” how great Uber is.  All that is about to change, as this week I discovered a better way to work.  I also completed the required three-day course to renew my TLC license; however, that’s a whole different topic in itself.  

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The Dreaded $5 Ride

Ciao!  This post is about how to save money by not using the Uber app.  Now, as an Uber driver-partner, this sounds a bit counter-intuitive.  Still I think people need advice on the best ways to use the Uber app, and what they should avoid.  For one, the surge pricing system can greatly affect how much the cost of your ride will be.  A lot of people use Uber for short trips; however, depending on their location, the cost of these rides can typically be very low.  

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